The Alliance
Edward Calado has extensive experience in customer service, claims management, and investigations across various industries. Currently serving at The Alliance as a consultant in claims and customer service, Edward has previously worked in roles such as Sales and Leasing Consultant at Bergstrom Automotive and Marketing Liaison at S2 Risk Services LLC, where marketing efforts were directed towards law firms and insurance companies. Edward's background includes customer support for TRICARE claims with Aston Carter and investigative work at Hupy and Abraham, S.C. as a Field Investigator. Additional experience spans sales and telecommunications roles with West Corporation and TDS Telecommunications Corp., as well as account management with Lands' End. Edward's military experience as a Paralegal Specialist in the US Army provided a foundation in legal assistance. Academic qualifications include a Bachelor of Business Administration from the University of Wisconsin-Madison, a Juris Doctor from Drake University Law School, a Graduate Certificate in Project Management from Edgewood College, and a Post-Baccalaureate Paralegal Certificate from Madison Area Technical College.
The Alliance
The Alliance serves as the voice for self-funded employers who want more control over their costs. We provide transparent, creative approaches to network and benefit plan design to unlock savings where others can’t – or won’t – using Smarter Networks and sophisticated data mining and analysis. As a not-for-profit cooperative, The Alliance is employer-owned and remains a trusted, objective partner for employers and their brokers who seek improved access to high-quality healthcare. We work with more than 340 employers across the Midwest and contract with over 38,000 healthcare providers and specialists in the region. Our goal is to help employers better manage their healthcare costs while emphasizing value and creating healthier, more engaged workforces. The Alliance is celebrating 30 years as a mission-driven and member-owned not-for-profit cooperative.