Vicki Cefalu

Vicki Cefalu is an experienced professional in the financial and insurance industries, currently serving as a Provider Operations Coordinator at The Alliance since January 2019. Vicki previously worked at Bankers' Bank as a Commercial Support Specialist, handling loan processing and customer service. Prior roles include Closing Assistant at Preferred Title, where Vicki provided administrative support in real estate transactions, and Auto Liability Adjuster at QBE North America, delivering claims support. Vicki's earlier experience includes serving as a Client Service Agent at The Murphy Insurance Group, focusing on client assistance and internal support, and as a Claims Resolution/Quality Assurance professional at WPS Health Insurance. Vicki holds a degree in Business Writing and Technical Writing from Madison Area Technical College.