Michael Heitzler

Michael Heitzler is an experienced professional in the entertainment industry, currently serving as Vice President of Customer Experience and Retail Strategy at The Araca Group since March 2015. With a strong background in merchandise management, Michael has contributed to notable productions such as WICKED and Cirque Du Soleil's PARAMOUR. Prior to this role, Michael worked at NBCUniversal as the Team Lead for NBC Studio Tours Ticketing and held various management positions at companies like Dewynters and CESA Entertainment, overseeing projects related to acclaimed productions like The Phantom of The Opera and CHICAGO.