Jacqueline Ho, CBCP, is a seasoned Senior Crisis Management Business Continuity Analyst at Capital Group | American Funds, with experience dating back to August 2003. In this role, Jacqueline is responsible for the development, maintenance, and testing of business continuity plans, as well as leading complex global business continuity projects. Prior positions within Capital Group include Business Continuity Associate, Work Management Coordinator, Adviser Marketing Associate, and Trust Account Associate, where Jacqueline supported various operational and marketing initiatives. Additionally, Jacqueline serves as Chapter Treasurer for The Association of Continuity Professionals since January 2019. Jacqueline holds a Bachelor of Science in Business Administration from the University of California, Riverside, earned between 1999 and 2003, and completed secondary education at Lancaster High School from 1994 to 1999.
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