The Association of Mortgage Intermediaries
Stephanie Charman is an experienced leader in the mortgage and financial services industry, currently serving as Chief Executive at The Association of Mortgage Intermediaries since February 2025. Prior to this role, Stephanie Charman held various positions at Sesame Bankhall Group from September 2017 to February 2025, including Group Partnerships & Propositions Director and Strategic Relationships Director. Additionally, Stephanie Charman was the Director of Mortgages at Positive Lending for a brief period in 2017 and spent over 15 years at Mortgage Intelligence, ultimately as Head of Mortgages and Insurance. Early career experiences include a role as Customer Service Administrator at Abbey Life Assurance from September 1997 to July 1999. Education was completed at Avonbourne School between 1991 and 1996.
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The Association of Mortgage Intermediaries
AMI is the trade body representing UK mortgage intermediaries. We act to maintain a positive and ethical business environment for our members by working with politicians, regulators and other industry bodies. Our objective is to promote the provision of good advice as an essential part of a healthy market for mortgages, which operates in the interests of consumers. Our current policy priorities are: 1. Provision of advice – the right of consumers to quality advice and product choice 2. The role of technology in supporting regulation, competition and advice through consistent application of FCA principles and rules 3. Cost of regulation – FSCS funding 4. Cost of regulation – FCA fees 5. Extension of the Senior Managers and Certification Regime 6. Supporting mortgage prisoners 7. Housing which supports consumer needs whether that be ownership or rental 8. Product innovation in the later life market 9. Quality of examination standards which support high quality, full, mortgage advice 10. The fraud and quality agenda 11. Awareness of wider products particularly advising on protection to enable good customer outcomes As well as representation and a voice within the industry, annual membership of AMI includes: • Regular updates on legal and regulatory issues impacting the mortgage market via our Newsflashes and our monthly Connect newsletter • Access to the members-only area of our website, where you can view industry thinking and insights and download our technical guidance. You can also access our Quarterly Economic Bulletin which presents the current economic highlights and a view on where these key indicators may move in the future, including the impact on the housing and mortgage markets. • Access to our support helpline giving specialist advice on compliance, regulation and other matters. • Access to the AMI logo to use on your website and letterhead to help promote your business • Full voting rights with and the right to stand for election to the AMI board