Tonya Brown

Tonya Brown is an experienced professional in customer service and medical billing, currently serving as a Customer Service Billing Specialist at The Auctus Group since November 2021, managing billing for over 125 medical practices. Prior experience includes a role as a Customer Service Representative at MMC Group LP, where Tonya handled appointment scheduling for the Covid vaccine in Massachusetts and supported unemployment insurance initiatives for the Vermont Dept of Labor. Previously, as a Lead Shipping Clerk at Jacobson Companies, Tonya was responsible for order processing, inventory management, and staff training, along with serving as a point of contact for customer issues. Tonya began the career as an Inventory and Shipping Clerk at Schnuck Markets, demonstrating strong organizational and problem-solving skills. Tonya holds an Associate of Applied Science in Medical Billing and Coding from Ultimate Medical Academy and a GED/HiSet from St. Charles Community College.