James Clifford

James Clifford has a diverse work experience in the field of information technology. From 2007 to 2009, they worked at HiWired as an Operations Team Manager, Technical Lead, Technical Escalations Specialist, and Technical Advisor. James then joined Olin College of Engineering in 2009 as a Technical Support Lead, where they managed the Help Desk and provided technical support to faculty, staff, and students. In 2013, James joined Avedis Zildjian Company as a System Administrator, later progressing to the role of Senior System Administrator. In this role, they were responsible for various IT infrastructure components, including VMWare, Windows Servers, cloud-hosted exchange email, and Infor's Syteline ERP system. James also took on tasks related to SQL reporting, automation, and administration. Since November 2020, James has been serving as the Director of Information Technology at Avedis Zildjian Company, overseeing the IT department's budget and managing direct reports and inter-departmental projects.

James Clifford attended Bridgewater State University, where they studied Computer Science. James has also obtained several certifications throughout their career, including a Green Belt Certification from GBMP & The Northeast Lean Conference in 2019, a Cisco Meraki Network Operator certification from Cisco Meraki in 2018, and various Microsoft certifications such as MCITP: Enterprise Desktop Administrator, MCSA: Server 2012, MCSA: Windows 7, and Microsoft Certified Professional. Also, they participated in the 2012 Workshop for IT Managers offered by EDUCAUSE and NERCOMP. No specific information is provided regarding the obtained month and year for the workshop and the Microsoft certifications.