Jennifer F. Terry

Jennifer F. Terry is the Executive Vice President, Chief Human Resources Officer at The Bancorp. Jennifer has over 15 years of experience in Human Resources. Jennifer previously worked as the Vice President | Senior Manager, HR Operations and Delivery at TD from December 2015 to April 2018. In this role, they managed a team of 6 direct reports, $5M annual budget, and HR operations of 60+ employees across multiple U.S. locations. Jennifer ensured a superior employee experience for 28K staff by leading data management, talent acquisition/management, employee programs/services, benefits, vendor management, and compliance. Jennifer collaborated on new plans, initiatives, and solutions to decrease costs, improve employee engagement, and address ever-changing business needs. Jennifer minimized business risk by instituting the proper audits and controls and managing regulatory/compliance changes.

During their time at TD, they made a number of significant contributions including reducing the time to fill candidates from 90 days to 28 days, launching an automated background screening process technology, and executing HR areas for three successful acquisitions.

Jennifer is a strategic and innovative leader with a proven track record of success in improving organizational efficiency and effectiveness. Jennifer is passionate about developing top talent and creating a positive employee experience.

Jennifer F. Terry has a diverse educational background, with degrees and certificates in fields ranging from accounting to human resources leadership. Jennifer holds a Bachelor of Science from Montclair State University, a Master of Business Administration from Rosemont College, and a Strategic Human Resources Leadership Certificate from Cornell University. In addition, they have completed the Board Leadership & Governance Program at the University of Pennsylvania. Jennifer is also certified by LinkedIn in Communicating Across Cultures, SHRM in SHRM - Senior Certified Professional (SHRM-SCP), HRCI in Senior Professional in Human Resources (SPHR), and Leading with Emotional Intelligence.

Jennifer F. Terry reports to Damian Kozlowski, CEO & President. They are on a team with Paul Frenkiel - Executive Vice President, Chief Financial Officer and Secretary, Ryan Harris - EVP, Head of Fintech Solutions, and John Leto - Executive Vice President, Head of Institutional Banking.