Flavia Kervyn-Dupal

Flavia Kervyn-Dupal is an experienced hospitality professional with a solid career spanning over a decade in various roles within renowned hotels. Currently serving as the Guest Relations Manager at The Berkeley since February 2022, Flavia has previously held positions including Service Sequence Manager at The Londoner Hotel, and multiple roles such as Guest Experience Executive and Butler at The Savoy. Flavia began the journey in hospitality with an internship at Mandarin Oriental Hotel Group and progressed through a variety of operational roles at prestigious hotels, complemented by a Bachelor of Arts in International Hospitality and Design Management from IHTTI School of Hotel Management. Flavia's expertise encompasses guest relations, service management, and operations, showcasing a commitment to enhancing guest experiences across diverse settings.