Jimina Whittle

Jimina Whittle is a results-driven professional with extensive experience in client care, operations management, and procurement. Currently serving as a Client Care Specialist at The BMW Store in Cincinnati, Jimina has achieved a 25% increase in customer retention and consistently exceeded satisfaction goals by an average of 15%. Prior experience as a Shipt Shopper included managing over 100 orders daily, improving order processing time by 40% and increasing customer satisfaction ratings by 45%. As an Operations Manager at Direct Source Logistics, Jimina handled an average of 50 customer inquiries daily and played a key role in new hire orientation and employee relations. Earlier experience as a Project Leader and Purchaser at Diversified Supply focused on strategic supplier partnerships and achieving high customer satisfaction rates through effective communication and problem resolution.