Joe Flores has over 16 years of experience in the healthcare and billing sectors, currently serving as the Billing and COBRA Team Lead at The Boon Group, Inc. since November 2007. Responsibilities include leading departments in COBRA, billing, and enrollment, training staff, monitoring team performance, and ensuring compliance with healthcare regulations. Prior roles at The Boon Group involved consulting services as an Account Administrator, administrative support as a Key Account Specialist, and file importing as a File Import Specialist. Joe's previous experience also includes customer service roles at Allied Waste and Remedy Intelligent Staffing, as well as enrollment counseling at Maximus. Joe holds a High School Diploma from Cotulla High School, obtained in 1998.
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