Andrew Fellenz

Andrew Fellenz is an experienced IT professional with a diverse background in system administration, technical support, and help desk management. Currently serving as a System Administrator and Desktop Support at The BoxMaker since February 2020, Andrew previously worked as a Network Operations Center Engineer at Nuance Communications, where responsibilities included responding to production system issues and customer requests. Andrew’s earlier roles include overseeing help desk operations at DaVita as a Helpdesk Supervisor, providing technical assistance at Alaska Airlines, and several positions focused on customer support and IT troubleshooting across various organizations, including Infospace and Starbucks Coffee Company. Andrew holds an Associate's Degree in Small Business Management from Pierce College and a Computer Support Certificate from Glendale College.