Emily Thompson

Emily Thompson possesses a diverse background in project management and customer experience across multiple organizations. Currently serving as Projects Administrator for the Customer Experience team at the Chicago Department of Aviation, Emily has previously held roles including Project Coordinator and Public Relations Representative II within the same department. At the City of Chicago, Emily managed significant projects such as the Vaccine Operations Center and the Chicago Emergency Operations Center, focusing on medical provider engagement, community partnerships, and housing strategies during public health emergencies. Additionally, Emily's experience as Volunteer Coordinator at Heartland Alliance and as General Manager at New Balance Chicago further highlights a commitment to community engagement and operational leadership.