Stacey Coley

Stacey Coley is an accomplished executive with extensive experience in customer experience and operations enablement, currently serving as the Managing Director at The Cigna Group since February 2014. In this role, Stacey leads initiatives aimed at enhancing the health and wellbeing of individuals globally through effective collaboration and strategic planning. Prior to this position, Stacey held various leadership roles at JPMorgan Chase & Co., including Executive Director of Customer Experience, where oversight of global learning professionals was key to operational readiness across multiple regions. Stacey's career also includes significant positions in performance improvement and instructional design at Bank One and First USA Bank. Academically, Stacey holds a Master of Arts in Mindful Leadership and Conflict Resolution from Atlantic University and dual Bachelor of Arts degrees in Philosophy and Communication Systems from the University of Delaware.