The Cloud People Global
Douglas Santos is a highly experienced Senior Architect specializing in ServiceNow, currently leading technical projects at The Cloud People Global since June 2022. With a strong background in the ServiceNow platform, Douglas has previously held positions such as Solution Architect and Pre-Sales ServiceNow at The Cloud People, where responsibilities included leading a delivery team and designing scalable solutions. Prior experience at Accenture involved serving as a ServiceNow Senior Developer and Associate Manager, focusing on solution architecture and team training. Douglas also worked as a Technical Lead and Consultant at Alpar, where implementation and customization of ServiceNow ITSM solutions were key tasks. Douglas holds a degree in Análise e Desenvolvimento de Sistemas from FIAP and completed Ensino Médio at Etec Guaracy Silveira.
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