The Co-operative Bank
Zoe Wicks is a skilled professional with extensive experience in market research, product development, and customer insights. Currently working as a Customer Insights Manager at The Co-operative Bank, Zoe has demonstrated expertise in leading insights practices, developing research methodologies, and identifying opportunities for product and service improvements. With a background in companies like Z Energy NZ, MMA Insurance plc, and Kensington Mortgages, Zoe's career showcases their ability to drive customer experience initiatives, manage pricing strategies, and conduct competitor intelligence gathering.