Connor McVay

Connor McVay is a seasoned professional with extensive experience in customer service and management. Currently serving as the Products and Services Manager at The Coeur d'Alene Window Company since June 2018, Connor has successfully trained new customer service representatives, resulting in a 31% sales increase and expanded service coverage from four to ten states in the western United States. Prior roles include Customer Service Representative at the same company, where Connor managed inquiries and communications, and PLUS Tutor and Facilitator at Eastern Washington University, facilitating multiple study groups. Connor holds a Master of Business Administration in Finance and a Bachelor of Arts in Economics, both from Eastern Washington University.