Owen Plourde

Client Service Associate at The Colony Group

Owen Plourde is currently a Client Service Associate at The Colony Group. Prior to this, they worked as a Brand Ambassador for Starry, Inc. from October 2019 to July 2020. In this role, they educated prospects on Starry's value proposition, answered questions, and responded to objections at field events to convert consumers, securing 80+ waitlist sign-ups and service subscriptions. Owen also assembled event kits for up to 3 events per night, ensuring each had the materials necessary to create a unique and on-brand touchpoint for increasing brand awareness within serviced buildings.

Before working at Starry, Inc., Owen was a Brand Development Intern at Leasing REality from June 2018 to August 2018. In this role, they utilized the Leasing REality subscription to learn the business aspects of a commercial lease while sharpening their negotiation skills and expanding their knowledge base. Owen also audited the website before its launch, editing and adding content to raise the site's search engine ranking. Lastly, they established a lesson plan for the Leasing REality Certificate Program by arranging content into stages and developing questions for assessments, devising a navigable training path and new value-add for users.

Their manager is Stephen R. Stelljes, Senior Wealth Advisor & President of Client Services. They work with Catherine Jacobs - Client Service Manager, Estelle Gonzalez - Client Service Associate, and Nicole Mazzella - Client Service Manager.

Timeline

  • Client Service Associate

    Current role

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