Alaina Goldense

COO Alaina Goldense brings 14 years of marketing, client engagement and proposal management to The Communication Center. Managing the RFP process for TCC’s work, she has and delivered successful pitches for clients in the global finance, corporate, government, healthcare and non-profit worlds. Alaina’s visual approach to writing clear and memorable content emphasizes how plain language and formatting enhance readability.

In addition to writing large scale RFPs, Alaina engages with clients daily to understand their communication challenges to align coaching needs with TCC programs. As COO, she also participates in the management of TCC corporate strategy and client outreach.

Alaina also consults with TCC clients on creating more visually compelling presentations. She has worked directly with clients such as Marriott International, the International Finance Corporation, American Society of Civil Engineers, the U.S. Government and the Pew Charitable Trusts. Alaina, who has also taught business writing and PowerPoint classes for TCC both domestically and abroad, holds a B.A. in Communication and History from Denison University.