Damian Fratercangelo

Damian Fratercangelo is an experienced customer service and technical support professional with a background spanning over 18 years in various roles. Currently serving as a Customer Service Representative at The Connection Contact Center since November 2021, Damian previously held similar positions at Bisk and The Connection Contact Center. Early career experience includes serving as a Dell Technical Support Representative at Convergys and working in tech support for America Online at Stream Global Services. Damian holds a Bachelor of Science degree in Information Technology from SUNY Empire State College and an Associate of Applied Science degree in Computer and Information Sciences from Jamestown Community College.