For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwork, innovation, collaboration and growth, we create scalable, repeatable, and affordable call center solutions that challenge the status quo and deliver premium results. 

We're an extension of your company offering all the benefits of regular employees at a fraction of the cost of managing a team internally. We provide 24/7 live phone support for order processing, appointment setting, enrollment services, lead generation, customer service, technical support and more. 

Give us a call at (800) 883-5777 or check us out online at www.TheConnectionCC.com. 

Call Center

Outsourcing

The Connection Contact Center

Fred Weiner

Suzanne Acode

Koya Grabuski

Brad McNeive

Cyndi McDurmott

James Wright

Ken Unruh

The Leadership Team at The Connection Contact Center guides the strategic direction and operational excellence of the company. Composed of the Founder, Chief Technology Officer, and Vice President of Human Resources, this team spearheads initiatives in innovation, workforce development, and technology integration, ensuring that the company continues to deliver exceptional outsourcing solutions to Fortune 500 clients while fostering a culture of teamwork and growth.

Leadership Team

Customer Service Team

Technology and Systems Support

Leadership Team

About

Team members

Other teams at The Connection Contact Center

Customer Service Team

Technology and Systems Support