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Daniel Fretwell

Customer Experience Manager at The Cotswold Company

Daniel Fretwell has experience working as a Barista at Starbucks from April 2011 to April 2012. Currently, Daniel works at The Cotswold Company as a Quality Assurance Manager, Quality Assurance Analyst, Aftercare & Complaints Team Lead, and Complaints Team Lead. Previously, Daniel also worked at Spotify from April 2012 to October 2018 in roles such as NPI Coordinator, Executive Support Advisor, and Customer Service Advisor.

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Previous companies

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Timeline

  • Customer Experience Manager

    March 1, 2024 - present

  • Quality Assurance Manager

    March, 2022

  • Quality Assurance Analyst

    July, 2020

  • Aftercare Complaints Team Lead

    May, 2020

  • Complaints Team Lead

    February, 2020

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