Tim J.

Tim J. has a diverse work experience spanning multiple industries. Tim currently serves as the Head of Third Party Operations at Allied Universal Compliance and Investigations since January 2021. Prior to this, they held the position of Deputy Regional Manager at the same company from July 2019 to January 2021. Before joining Allied Universal, they worked as a Special Investigator from January 2018 to July 2019.

Tim also has experience in the insurance sector. Tim worked at Allianz Insurance for several years, starting as a Claims Handler in 2008. Tim then progressed to the role of Fraud Coordinator, where they successfully implemented fraud detection initiatives and training programs across multiple sites. Following this, they served as a Claims Validation Officer, overseeing complex property insurance investigations and managing various stakeholders.

Additionally, Tim has entrepreneurial experience as the Director of Reactions UK, their own training solutions business, providing role-play based training programs for corporate clients. Tim collaborated with medium to large corporate clients, such as HSBC and South Gloucester PCT, and managed a team of performers.

Earlier in their career, Tim held the position of Team Leader at Teleperformance in 2008. Tim also worked at RSA, where they started as a Claims Handler and eventually became a Senior Claims Handler. Tim had responsibilities in training and developing claims handlers, coaching sessions, and managing customer complaints.

Overall, Tim J. has a strong background in operations management, investigations, fraud detection, training, coaching, and customer service. Tim'sexperience spans various industries, showcasing their adaptability and skills in different environments.

Tim J. completed a Bachelor of Arts degree in Drama & English at the University of the West of England from 2000 to 2003. In 2017, they obtained a Cert CII (Claims) from The Chartered Insurance Institute.