Rich Wilson

Rich Wilson is a seasoned professional with extensive experience in customer service and operations management. Currently serving as the Customer Experience Manager at The Council for Professional Recognition since November 2022, Rich has previously held significant positions including Director of Client Services at Anomaly Squared and Operations Manager at Crossroads. Additionally, Rich served as Director of Inside Sales at Certes Networks and Call Center Operations Manager at VXI Global Solutions, LLC. Earlier in their career, Rich was the Call Center Regional Manager and Corporate Consultant at Civic Development Group/Millennium Teleservices. Rich holds a degree from West Liberty University, completed in 1997.