Megan Vandepanne

Megan VandePanne is a seasoned professional in operations and technical support, currently serving as the Director of Production Support Operations at The Craneware Group since October 2022. Previously, Megan held leadership roles at SmarterServices, where responsibilities included optimizing processes and onboarding staff. With a strong background in helpdesk management at Vanillaware LLC and earlier roles in claims adjusting at Meemic Insurance Company and Farmers Insurance, Megan has consistently demonstrated expertise in managing customer relationships, enhancing operational efficiency, and mentoring. Educational credentials include a Bachelor's Degree in Information Technology from Ferris State University and an Associate's Degree in Computer Science from Grand Rapids Community College.