Andrea Samaniego

Andrea joined Crossroads Group in 2021 as a surveyor and was quickly recognized by the quality team as well as project managers for her excellence in that role. After completing thousands of interviews and consistently scoring at the top of the benchmark for quality, Andrea was invited to join the quality team. Prior to serving The Crossroads Group team, Andrea served in the Verizon customer service department managing customer accounts, resolving customer issues, supporting the live chat function, and otherwise supporting the team. Andrea also served an insurance company as a Virtual Customer Service Representative prior to joining Verizon.