Francesca Bedingfield

Microsoft Engineer at The Cyberfort Group

Francesca Bedingfield has a diverse work experience spanning multiple roles and industries. Francesca began their career at Crescent Victoria Hotel as a Waitress from March 2015 to September 2016, where they served guests, took bookings, and served drinks. Francesca then transitioned to Café Rouge, working as a Waitress from October 2016 to October 2018. In this role, they provided dining service to customers.

Francesca then ventured into the IT field, joining Hornby Hobbies Ltd as an IT Technician in October 2018. Their responsibilities included monitoring and responding to IT helpdesk tickets, troubleshooting and resolving technical issues, managing the company intranet, and providing support to users. Francesca also handled tasks such as workstation setup, printer installation, asset management, and data backups. Francesca held this position until November 2021.

Currently, Francesca is working at Cyberfort Group as a Service Desk Support Technician. Francesca started in November 2021 and later transitioned to the role of a Microsoft Engineer in June 2022. Further details about their responsibilities in this position are not provided in the structured information.

Overall, Francesca Bedingfield has gained experience in customer service, IT support, and engineering roles throughout their professional journey.

Francesca Bedingfield attended East Kent College from 2016 to 2018, where they obtained a Higher National Diploma in Computing and Systems Development. Prior to that, from 2014 to 2016, Francesca attended Canterbury College, where they earned a Level 3 Diploma in Computing & I.T.

Links

Timeline

  • Microsoft Engineer

    June, 2022 - present

  • Service Desk Support Technician

    November, 2021