Li San Tham is an experienced professional currently serving as the Director of Online and Collaboration Services at the Australian Department of Health since March 2022. Prior to this role, Li San Tham held the position of Director of Projects and Change in Customer Experience Delivery at Services Australia, where leadership was provided in Agile methodologies and strategic pipeline development. With a strong background in user experience and digital identity, roles at the Australian Government Department of Human Services included Director/Experience Lead and Director/Product Manager for the GovPass program, among others. Earlier experiences span multiple organizations, encompassing roles in product marketing, communication, and digital projects, complemented by a Bachelor’s degree in Communication from the University of Canberra.
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Australian Government Department of Health and Aged Care
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Australia’s health system is world class, supporting universal and affordable access to high quality medical, pharmaceutical and hospital services, while helping people to stay healthy through health promotion and disease prevention activities. The Department of Health has a diverse set of responsibilities, but throughout there is a common purpose, which is reflected in our Vision statement: Better health and wellbeing for all Australians. The Department uses social media to share links and information about health policies and programs. Information about the Department's guidelines and moderation of social media accounts can be found on our community guidelines page. You can also follow the department on: - Twitter: www.twitter.com/healthgovau - Facebook: www.facebook.com/pg/healthgovau - Instagram: www.instagram.com/healthgovau/ - YouTube: www.youtube.com/@healthgovau We aim to achieve our Vision through strengthening evidence-based policy advising, improving programme management, research, regulation and partnerships with other government agencies, consumers and stakeholders. We deliver on our vision through our people. One of our strengths is our proud culture of teams working together to get things done swiftly, collegiality and professionally. ‘Our way’ means: • Leaders being clear on their expectations on ‘how’ we do business • Allowing people to deliver high quality work in tight timeframes by sharing information and expectations upfront • Supporting each other to learn and use new skills to build our capability • Identifying and managing risks strategically while also being innovative • Expecting high quality professional performance from each other • Looking outside the Department’s own viewpoint to work with the community and listen to their views.