Shabana Mithani

Shabana Mithani is an experienced professional currently serving as a Systems Analyst at the Australian Department of Health since November 2021. Previously, Shabana held the position of Director at Opnlabs from January 2019 to July 2023, focusing on business and IT process development and improvement consulting. Other roles include System Analyst at Services Australia, Business Analyst at TransGrid, and Service Design Consultant at Transport for NSW. Shabana’s earlier experience includes positions such as Service Assurance Coordinator & Problem Manager at Ethan Group, Senior Consultant at Wipro Technologies, Lead - Operations Maturity at Cognizant Technology Solutions, ITSM Consultant at Satyam Computer Services Ltd, and Business Excellence Engineer at Computer Sciences Corporation. Shabana holds a Bachelor of Engineering in Instrumentation and Control from Periyar University, completed in 2002.