Shelley Ahrens

Shelley Ahrens has extensive experience in the marketing research field, currently serving as Executive Vice President and Chief Customer Officer at The DRG since February 2000. Ahrens leads strategic planning, fosters a customer-centric culture, enhances both client and employee experiences, and champions new product development. Prior roles include Vice President of Research Services, where Ahrens managed multiple teams and contributed to strategic decision-making, as well as Senior Director of Analytical Consulting Services, where Ahrens provided thought leadership on marketing research and led an interdepartmental steering committee. Ahrens' career also features positions as Director of Project Management and Senior Research Analyst, showcasing a consistent focus on account management, project oversight, and mentorship. Ahrens began professional experience in circulation coordination at Kalmbach Publishing Co. and as an assistant buyer at Colder's Furniture and Appliances after earning a BBA in Marketing from the University of Wisconsin-Eau Claire in 1997.