Chris Fairless

Chris Fairless currently serves as the Head of Contact Centre at Dorchester Collection, a position held since April 2023. Prior to this role, Chris amassed over a decade of experience at The Dorchester, holding various titles including Head of Group and Events, Assistant Director of Events, and Events Manager, where responsibilities included overseeing a portfolio of diverse functions and guiding guests through the entire event process. Earlier career experience includes roles at American Express, where Chris contributed as a Centurion Concierge Team Coach and held positions in reservations and special visits. Chris holds a Certificate of Higher Education in Tourism Management from the University of Brighton, obtained from 2002 to 2004.