Emily Freeman

Emily Freeman is a seasoned hospitality professional with extensive experience in guest relations and operations. Currently serving as the Global Relationship & Recognition Manager at Dorchester Collection since March 2019, Emily has previously held the position of Director of Guest Relations at The Dorchester & 45 Park Lane. Emily's career includes notable roles such as Director of Operations at 45 Park Lane and Head of Guest Experience, Head of Guest Services, and Special Visits Manager at The Dorchester. Emily's foundation in the industry began as Groups & Special Visits Manager at Claridge's and spans to Guest Relations Executive at Crown Resorts and Front Office Specialist at Stamford Plaza Hotel & Conference Center, showcasing a strong trajectory of increasing responsibility and expertise in delivering exceptional guest experiences.