Etumba Bizabishaka is an IT Service Desk Analyst at The Effort Trust Company, responsible for supporting the Microsoft 365 environment and managing Veeam data backups. Previously, Etumba served as an IT Support Specialist at Staples Canada, providing advanced troubleshooting for various operating systems and handling IT-related escalations. Additionally, Etumba worked as a Tech Support Specialist, delivering excellent customer service while resolving technical issues related to software and hardware. Etumba holds an Associate's degree in Computer Systems Technician - Network Systems from Mohawk College.
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