Tom Caley

Tom Caley is an experienced professional who has held various roles in product and solution design, people engagement leadership, NPS management, and customer feedback management at companies like The Evolved Group, Bupa, and Origin Energy. Tom has a strong background in leading teams, designing programs, driving cultural shifts towards customer centricity, and ensuring regulatory compliance. Tom has a proven track record of delivering value for money, maximizing efficiency, and creating lasting engagement improvements within organizations. Their educational background includes studies at SMB Ballarat and North Devon College.