The Evolved Group
Tom Caley is an experienced professional who has held various roles in product and solution design, people engagement leadership, NPS management, and customer feedback management at companies like The Evolved Group, Bupa, and Origin Energy. Tom has a strong background in leading teams, designing programs, driving cultural shifts towards customer centricity, and ensuring regulatory compliance. Tom has a proven track record of delivering value for money, maximizing efficiency, and creating lasting engagement improvements within organizations. Their educational background includes studies at SMB Ballarat and North Devon College.
The Evolved Group
The Evolved Group is a Human Insights Company. We deliver Data Driven insights powered by Conversational AI, advanced analytics and our team of human researchers and data science experts. We connect our clients to their customers at scale not possible with traditional survey driven insights programs. We represent the next generation of insights technology.