The Experience Advisors
Cheyeanne (Chy) Almeida is an experienced marketing professional currently serving as the Community Growth Manager at CSPN - Customer Service Professionals Network since January 2024. With a strong background in product and growth marketing, social media, digital marketing, branding, and influencer marketing, Almeida has delivered results in various roles at notable organizations including Greyscale Marketing since October 2018 and Forward Education as a Growth Marketing Specialist from May to December 2023. Previous experience includes managing social media strategies at Communitech, where Almeida exceeded KPIs and built brand equity, and driving digital marketing initiatives at Netsweeper Inc. A graduate of Conestoga College with a Diploma in Business Administration Marketing, Almeida continues to enhance skills through ongoing education at Growclass.
The Experience Advisors
The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise. We partner with our clients to analyze and improve how your customers and employees interact with your organization. We employ human-centered design in creating and customizing the experiences you want to deliver for the people who matter most. Our aim is to design and deliver experiences that build strong relationships with your customers, inspire your employees, and engage your wider community.