Christine Ramballi

Christine Ramballi is an experienced professional in customer experience and service management, currently serving as the Director of Client Services at The Experience Advisors since January 2014, where the focus is on enhancing customer and employee experiences through human-centered design. Additionally, Christine holds the position of Director of Member Services at CSPN, a network dedicated to optimizing customer service across organizations. Prior roles include Customer Service Manager at Cutting Edjj Consulting and Service Quality Analyst at Foresters, where responsibilities encompassed quality control measures, stakeholder collaboration, and team leadership. Christine also has a solid background in contact center operations, having served in various capacities at organizations like Imperic and E.D.M. Christine holds a Certificate in Project Management from the University of Toronto.