Alexandru Pop

Alexandru Pop is a seasoned IT professional currently serving as a Senior Information Technology Support Analyst at the Federal Reserve Bank of Cleveland since August 2021. Prior experience includes roles as an Information Technology Support Analyst at the same institution and as an IT Support Specialist at International Insurance Group, Inc., where responsibilities focused on troubleshooting, hardware and software installation, and technical support for remote employees. Additionally, Alexandru served as a Customer Service Specialist, enhancing customer relationships and demonstrating excellent communication and organizational skills. Educational credentials include a Master’s degree in Media Production and Communication and a Bachelor’s degree in Journalism.