Andrew Oliver

Business Process Improvement Lead - Delivery Services & Support at The Federal Reserve Bank of New York

Andrew Oliver is an experienced professional specializing in business process improvement and strategy architecture, currently serving as a Business Process Improvement Lead at the Federal Reserve Bank of New York. Since January 2019, Andrew has focused on enhancing business processes within the Technology Group and leading oversight and business operations. Prior roles include providing strategic support and aligning business goals at Software Guidance & Assistance, managing enterprise processes at Horizon Blue Cross Blue Shield, and directing IT departments at MetLife. Andrew’s expertise is further highlighted by a strong background in Six Sigma methodologies, with earned certifications including Lean Master Black Belt. Academic qualifications include a master's degree in Computer Science from Rutgers University and certificates in Organizational and Executive Coaching from New York University and Lean Six Sigma from Villanova University.

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