Ibraaheem Munshi

Ibraaheem Munshi has extensive experience in the banking sector, specifically in fraud analysis and complaints resolution, currently serving as a Complaints Resolution Specialist at FNB South Africa since September 2012. Previously, Ibraaheem held positions as a Quality Assurer and Fraud Analyst in Business Banking, conducting thorough investigations and liaising with stakeholders. As a Senior Fraud Analyst since June 2014, responsibilities include analyzing transactional data to detect fraudulent activities. Ibraaheem's career began as a Security Receptionist and reservist constable, contributing to crime-fighting efforts. Educational qualifications include a Diploma in Security Management and Criminal Justice from Unisa, a certification in Online Intelligence from Forest High, and a Diploma in Corporate Forensic Investigation from Damelin College.