Susan Abdalla has extensive experience in operational leadership and consulting, currently serving as COO and Operations Advisor at The Forem since January 2021 and October 2020, respectively. At The Forem, a mission-driven organization focused on elevating womxn and people of color into leadership roles, Abdalla contributes to delivering accessible career resources. As the founder of Abdalla Consulting since 2006, Abdalla has specialized in optimizing internal systems and implementing strategic initiatives. Previous positions include Director of Client Services at RightMedia and Director of Product Development at DoubleClick, where Abdalla played key roles in team management, process improvement, and client relations. Abdalla holds a Master's degree in Negotiation and Conflict Resolution from Columbia University and a Bachelor of Science in Engineering/Industrial Management from Carnegie Mellon University, complemented by additional qualifications in conflict mediation.
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