Stephen D.

Compliance And Complaints Manager at The Green Energy Advice Bureau

Stephen D. has significant experience in customer service and management roles, currently serving as Compliance and Complaints Manager and Strategic Account Manager at The Green Energy Advice Bureau since October 2018. Stephen D. is responsible for managing the customer journey from initial engagement to renewal, ensuring account care and addressing customer issues. Prior to this role, Stephen D. held various customer service representative positions at companies including Kura (CS) Ltd, EDF Energy Services, The Listening Company, Garlands, and Newlogic/Mailcom Outsourcing from 2007 to 2018, developing a strong skill set in customer relations and support.

Location

Newcastle, United Kingdom

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The Green Energy Advice Bureau

The Green Energy Advice Bureau are a leading independent award-winning UK commercial energy consultancy. We have built outstanding supplier relationships and using our buying group portfolios unrivalled buying power to allow our client base access to rates/discounts unavailable to the market place directly. All our clients from SME to multi-nationals benefit from a full end-to-end service. Our consultants and market analysts will work closely with your organisation to evaluate its needs and requirement helping you develop a full understanding of your energy usage and expenditure. This will help us to evaluate your future requirements and build a detailed proposal outlining the best way for you to minimise future utility expenditure and also develop an energy efficiency plan to help cut your carbon footprint and reduce energy wastage. We work with clients from all sectors which include but are not limited to Charities/Not for profit organisations, Education and the Public Sector. We also have a team solely dedicated to working with UK SME’s. In addition to our procurement services, we are also able to provide a range of energy management services including DEC Certificates, ESOS Compliance, Energy site audits, Solar & PV and AMR roll out across multi-site portfolios.


Employees

51-200

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