Dana Duran

SVP Creative Strategy and Customer Success at Guru Experience Co.

Dana Duran has a diverse work experience spanning different industries.

In 2021, they joined Guru Experience Co. as the SVP Creative Strategy and Customer Success. Prior to this, they worked as a Senior Customer Success Manager at the same company.

In 2021, they also worked as a Marketing Manager at Kansas Street Marketing for a short period.

In 2020, they worked as a Creative Director at Moxie Institute and as a Content Strategist and Writer for Freelance Marketing and Creative Services.

From 2018 to 2019, Dana worked at The Guru as the Creative Director / AR, Copy, where they played a significant role in conceptualizing and writing augmented reality experiences. Dana managed the storytelling team and ensured the content met client and company expectations.

From 2016 to 2018, they served as the Director of Content / Lead Storyteller at The Guru, where they developed content for museum, zoo, aquarium, and other cultural institution apps. Dana also played a key role in developing marketing materials and proposals, and oversaw a writing team.

Prior to that, they worked as a Lead Copywriter/Storyteller at The Guru, where they wrote engaging audio tours for various clients.

Before their time at The Guru, they were a Lead Writer at ChicExecs PR in 2014 and a Communications Intern at SANDAG from 2014 to 2015.

In 2013, Dana worked as a Copywriter at U.S. Medical Instruments and as a Digital Marketing Intern - Account Manager at eBoost Consulting.

From 2012 to 2013, they worked as a Case Assistant and Writer at Higgs Fletcher & Mack, where they reviewed case files, updated case files, and wrote feature stories for the company newsletter.

Throughout their career, Dana Duran has demonstrated strong skills in creative strategy, customer success, content creation, and marketing.

Dana Duran completed their Bachelor's degree in Communications with a minor in Sociology at San Diego State University from 2001 to 2004. In 2008 to 2009, they pursued a Master's degree in English at National University. Following that, they obtained a Paralegal Certificate from UC San Diego in 2010 to 2011. Dana Duran also has an ongoing pursuit of a Master's degree in English Language and Literature, General, at National University with the dates of their enrollment not specified.

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