The Hanover Insurance Group
Matt Monahan possesses extensive experience in the insurance and financial services sectors, currently serving as the Manager of the Commercial Lines Customer Service Center at The Hanover Insurance Group since April 2012, where responsibilities include overseeing operations and leading a team to enhance workforce engagement and achieve business goals. Prior to this role, Matt held various positions at Sun Life Financial Distributors, including Senior Consultant and Sales Desk Manager, where contributions involved revamping training programs and managing sales operations. Matt's career began at Sun Life Financial as an Internal Wholesaler and Customer Service Representative, where foundational skills in customer service and sales were developed. Matt holds an MBA in Marketing from Suffolk University - Sawyer Business School and a Bachelor of Arts in Business Management from Assumption University.
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The Hanover Insurance Group
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The Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry.