The Hanover Insurance Group
Michelle Maddox has extensive experience in the insurance and military sectors, currently serving as an Inland Marine Underwriter Technician at The Hanover Insurance Group since July 2016, while also fulfilling the role of Senior Agency Support Associate at Hanover Insurance Company. In these positions, Michelle acts as the primary contact for agents and customers, handling inquiries related to billing and technical support. Prior experience includes serving in the US Navy as a Gunners Mate from July 2014 to June 2016, where operational procedures were developed and implemented to enhance effectiveness. Additionally, time as an Associate Manager at Sovan Acquisition involved managing property operations and preparing rental agreements. Michelle earned a Bachelor's degree in Political Science and Government from Georgia State University, having also attended the United States Naval Academy from 2009 to 2011.
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