Scarlett C. has extensive experience in IT support and systems administration, currently serving as a Senior Service Desk/System Administrator and formerly as Systems Analyst I and II at Harbin Clinic since February 2019. Responsibilities include remote support for Windows systems, user management in Active Directory, A/V assistance, and clinical software support for various applications. Prior to this role, Scarlett worked as a NOC Technician at Onepath LLC, where responsibilities included proactive support for network equipment, and held positions as Help Desk Tier 2 and Tier 1 Technical Support Representative at Momentum Telecom. Scarlett holds a degree in Network Systems Administration from ITT Technical Institute.
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