The Hard Times
Ryan Harnedy is an accomplished Customer Success Manager currently employed at Nearpod, where recognition includes being named Customer Success Team Player of the Year for 2023 and receiving the first "Distinguished Narwhal" award. Over a diverse career spanning several years, Ryan has held various roles, including Contributing Writer for The Hard Times, Account Executive at OpenText, Renewal Account Manager at Validity Inc., and Customer Success Manager at WordStream. A strong background in sales and customer engagement is complemented by a consultative approach to improving customer data quality and campaign performance. Educational qualifications include a B.A. in Government from Connecticut College and an ongoing MBA at Florida Atlantic University.
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