John Gifford

John Gifford currently serves as Vice President at Citizens since May 2023. Prior to this role, John has amassed significant experience at The Hartford, starting as a Senior Remedy Administrator and progressing to Manager of the ServiceNow development team. Additional consultancy roles have been held at BMC Software and ESPN, both as a Remedy Consultant. With a background in global administration and team leadership at ABB and CTG, respectively, John brings a wealth of knowledge in service management and administrative functions acquired over a career spanning multiple decades, beginning in the early 1990s. Educational background includes attendance at Three Rivers.