Tim MacKerell

Tim MacKerell is a seasoned professional with extensive experience in claims operations and customer care, currently serving as the Director of Claims Operations at The Hartford since January 2011. Previous roles at The Hartford include Manager of the Customer Care Team, Quality Specialist, Team Leader, and Catastrophe Claims Representative. Tim also gained valuable experience as an Assistant Portfolio Manager at Optimum Asset Management, where responsibilities included managing tax lien payoffs and creating tax lien portfolios. Prior to this, Tim worked as a Financial Services Representative at First Investors Corporation, obtaining FINRA Series 6 & 63 and Illinois Life Insurance Producers Licenses, and as a Student Manager at Illinois State University's Campus Dining Services, developing leadership skills through training and supervising student workers. Tim holds a Bachelor’s degree in Finance from Illinois State University, awarded in 2009.