The HCI Group
James Emshoff is a seasoned IT professional currently serving as a Help Desk Technician at Mayo Clinic Rochester since September 2024 and as Help Desk Lead at The HCI Group since February 2021. In the role at The HCI Group, James enforces password policies using Active Directory and custom software, enhancing organizational security. Additionally, James provides support for VPN setup and connectivity troubleshooting. Prior experience includes serving in the US Army from July 2013 to June 2020 as a Helicopter Mechanic, where record-keeping for over 30 aircraft was managed alongside the maintenance of 200+ computers and a SQL database. James has pursued education in various technology programs, including Film Production, and is actively enrolled at IBT Careers.
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The HCI Group
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The HCI Group is a global leader in healthcare IT consulting and technology solutions. Headquartered in Jacksonville, Florida, with international headquarters in the United Kingdom, HCI offers a broad scope of healthcare IT solutions in more than 15 countries in North America, Europe, Middle East and Asia Pacific.