Jacquelyn N.

Jacquelyn N. has a diverse professional background with significant experience in guest services and relationship management. Currently serving as the Special Assistant to the Senior Vice President and Chief Advancement Officer at The Henry Ford since November 2022, Jacquelyn previously worked as a Restaurant Success Manager at SpotOn, where responsibilities included relationship building and product management. Prior roles also include Recovery Specialist and Pre-bill Recovery Specialist at Optum, focusing on medical coding, claims, and legal correspondence. Earlier experience at The Henry Ford as Supervisor of Guest Services involved managing a large team and overseeing daily operations, along with a foundational role as a Guest Services Representative.